Alan Jones, Bulk Delivery Driver, Exeter

 

Core Competencies

Nutritional Expertise

BOCM PAULS provides a full range of innovative products for all major classes of livestock. Our rations are designed by highly experienced, widely regarded nutritionists whose task is to create profit from research.

Animal Feed Production

BOCM PAULS has 11 animal feed mills and 7 blends plants located strategically throughout the country. The mills and blends plant have benefited from a huge amount of investment in the past 10 years to an extent where we now have the most modern, well equipped plants in the country.

Transportation

 

The distribution system at BOCM PAULS is 'second to none'. Our fleet of modern vehicles coupled with courteous, helpful drivers enables the logistics function to operate in a highly effective manner.

Customer Service

The service provided by our Customer Service Departments (CSD) and Account Managers is a source of pride within the company. The company has pioneered the current system and the CSDs play a pivotal role in maintaining our relationships with our valued customers.

Knowledge - A key strategic competence

A firm's knowledge is one of the key strategic assets that will determine its future. BOCM PAULS recognise that the management of its knowledge base is a major task. We are putting in place strategies, systems and structures to harness our knowledge base to greater effect in the future, particularly as it affects our customers.

Information Technology

Based on the SAP system, BOCM PAULS IT infrastructure, built in the late 90s, is yielding significant benefits in terms of its operating efficiency and effectiveness.

The network is fully integrated and operates in real time providing fast, up to the minute information relating to all of our key business processes. This leads, in turn, to cost reduction opportunities and provides customers with a smooth, slick business transaction.

Quality Products

BOCM PAULS is known as the leading company in terms of all round quality standards. This can be related to bio security/food safety status, together with the cost effectiveness of our feeds.

BOCM PAULS personnel recognise the importance of, and work very hard to ensure, the reputation the company has for producing quality products and consistent performance is maintained.

Technical Advice

The company employs some of the best technical people in the country. Our technical advisory staff are active in helping customers achieve optimal levels of performance from their livestock at all times.